XRMFusion
XRMFusion
is a powerful tool designed to display caller information during incoming calls. This software easily connects with the Dynamics 365 CE system. In the future, other CRM systems such as Salesforce and HubSpot will also be supported. One of XRMFusion's standout features is its ability to display additional information for incoming calls in clusters. This feature makes it easier for companies to understand and analyze their customer interactions.
- Enhanced Caller Information: Say goodbye to the limitations of Teams' contact information functions. XRM Fusion enhances your insight into every call by providing comprehensive caller details directly within the Teams interface.
- Global Contact Database Integration: Our application allows IT departments to effortlessly set up global contact databases, ensuring that every team member, regardless of location, has access to important caller information.
- Direct CRM Access: With XRMFusion, important CRM data about customers and prospects is just a click away, enabling more comprehensive and deeper customer interactions.
- Improved Customer Experiences: Detailed insights into calls enable customer-oriented teams to improve customer needs and services.
- Seamless Microsoft Teams Integration: XRM Fusion integrates directly into Microsoft Teams, making customer information easily accessible through a familiar interface.
- Instant CRM Information: Access all relevant CRM details, customers, and prospects. This improves the quality of customer interactions.
- Support for IT Departments: XRMFusion simplifies the setup and management of global contact databases and optimizes access to caller information.
- Exceptional Customer Service: With enhanced caller data, teams can provide personalized and efficient customer service, thus fostering stronger customer relationships.
