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What Should You Consider When Working with a Firewall Provider?

When selecting a firewall provider, consider these key factors:

  • Requirements Analysis – Clearly define your security needs before signing a contract.
  • Proof of Concept (PoC) – The provider should offer a test phase to evaluate the firewall solution in a real-world scenario.
  • Service-Level Agreements (SLAs) – Ensure agreements cover availability, response times, and support services.
  • Data Protection – Verify that the provider complies with legal regulations and does not store or share sensitive data outside compliance frameworks.
  • Training – The provider should offer training for your IT team to maximize the effectiveness of the firewall solution.
  • Long-Term Partnership – Ongoing security reviews and strategy updates should be part of the provider's service.
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