Medialine - mailDefend

Managed Mail Security Service for Maximum Protection

With Medialine's Managed Mail Security Service, your company will receive maximum spam protection and thus maximum security, with minimal administrative effort. With the mailDefend service, you can prevent both unwanted and malicious emails from entering your company's mail server. We offer advanced features such as spam and virus protection, phishing detection and protection, as well as email encryption and data security. We ensure that your company can communicate securely with our email security offering. With us, you can transmit sensitive and confidential information without any worries or risks.

Integrated Services

Administration

• 99% Detection Rate: All messages sent to your email domain are checked for current viruses with a detection rate of 99.99%. In addition, we detect 99.99% of spam emails.

• Self Service Portal : In the Self-Service Portal, your pre-designated administrators have the ability to change global settings, and end-users can release quarantine emails from the spam folder independently.

• Spam-Templates: We provide you with an HTML template for your personal spam template. With a custom spam template, you receive a spam report at customizable intervals. By default, you can set the user rights for this spam report.

• Provisioning of System Resources: We provide you with the necessary system resources (RAM, CPU, memory) required to deliver the managed services.

• Separate Orders: You can also benefit from our separate orders. Take advantage of our optional advanced threat protection, business continuity service, encryption service, or compliance filter. You can find more information about this in our data sheet.

Maintenance

We install updates and patches for you, ensuring a smooth and up-to-date email security service for your organization.

Support

We proactively monitor the services required for internal and external use. In the event of an impairment, our contact persons are notified via the ticket system, and our experts quickly and efficiently solve the problem, so you are always in the best hands.

Licenses

We provide you with the licenses required for using the Managed Service, including all necessary components.