Tourism

In the tourism sector, we offer service providers such as travel agencies a powerful solution for the entire administration of their customer relationship management, including costs, based on cobra CRM Pro. Benefit from a dynamic, automatically self-enriching system that provides access to all current customer conditions at all times, maps all customer contacts of all company employees and has both a centralized entry system and a comprehensive social media link. Medialine also integrates a fully automated mail management system, a process-oriented complaint management system and a complete auditable contract management system with event control. Other features include graphically prepared sales forecasts, a transparent commission system and clear sales management. Automated processes, higher data quality, and powerful controlling ensure that you can react faster and in a more targeted manner to customer developments and changes. We flexibly program the necessary interfaces and connections to third-party systems according to your individual requirements.