Software & Apps

For the areas of warehousing and logistics, Medialine offers a solution that allows warehouse movements to be processed directly in the WinLine ERP system using barcode scanners. Pick lists and goods movement slips thus become just as superfluous as the time-consuming and error-prone manual re-entry of paper documents. The flexible solution can be adapted to any process flow as required and is fully integrated into the merchandise management module of the WinLine ERP system. Benefit from efficient inventory by quickly and easily recording items via barcode scanner and reduce time and personnel expenses through simplified, automated processes in goods receipt and issue, stock transfer, labeling and workflow control.

Our solutions for the automotive industry map import, wholesale and retail processes. Different modules support efficient business processes in sales, distribution, retail, service, workshop control and spare parts business. The basis for this is the integration of customer and vehicle information in the CRM program CAS genesisWorld with financial data from the ERP software Winline from Mesonic. This provides vehicle importers and dealers with a solution that integrates all relevant information and reduces personnel costs. In addition, thanks to an integrating reporting system, users are always up to date on their business issues and can therefore make the right decisions quickly. Workshops also benefit from our specific industry solution through complete workshop management: From order acceptance to maintenance and repair processing - including ordering and handling of spare parts - to invoicing, every process step can be mapped transparently and comprehensibly on the software side.

For online store operators, we develop and operate e-commerce platforms based on the Oxid eSales and Magento solutions. Of course, we also take care of the integration, adaptation and, if necessary, development of all interfaces as well as the connection to all relevant third-party systems. With us, you get complete B2C commerce solutions tailored to your needs for the successful sale of your products and services over the Internet: Medialine's experts take care of the web design, provide the backbone for efficient order processing, ensure the mapping of smooth cross-border payment transactions - with appropriate pricing and VAT regulation - and integrate tools for shipment tracking as well as functionalities for marketing and customer care.

Complete documentation and audit-proof storage of all customer transactions is mandatory for banks and financial service providers. Regulatory requirements such as FATCA (Foreign Account Tax Compliance Act) and CRS (Common Reporting Standard) also demand the verification and exchange of address and tax data. With our solution, based on Cobra CRM and ELO DMS, you not only ensure audit-proof documentation, but also benefit from automated, reliable verification and exchange processes for which we store the legal criteria catalogs. In addition, we offer you integrated, automated form management, which enables you to ensure that all your forms are always up to date without any major effort. As an asset manager, you also benefit from interfaces between the document management system and securities banks - automated data transfer and storage ensure efficient and compliance-compliant documentation of all process steps.

In the field of production, compliance with maintenance, servicing and inspection intervals for plant and machinery is a constantly growing challenge. With our Utility Maintenance module for the CRM system CAS Genesis World XRM, we offer production companies IT-based maintenance planning for all equipment, machines and tools. In addition, many of our medium-sized customers use the PPS (production planning and control) module of the Mesonic Winline ERP system for production control.

In the tourism sector, we offer service providers such as travel agencies a powerful solution for the entire administration of their customer relationship management, including costs, based on cobra CRM Pro. Benefit from a dynamic, automatically self-enriching system that provides access to all current customer conditions at all times, maps all customer contacts of all company employees and has both a centralized entry system and a comprehensive social media link. Medialine also integrates a fully automated mail management system, a process-oriented complaint management system and a complete auditable contract management system with event control. Other features include graphically prepared sales forecasts, a transparent commission system and clear sales management. Automated processes, higher data quality, and powerful controlling ensure that you can react faster and in a more targeted manner to customer developments and changes. We flexibly program the necessary interfaces and connections to third-party systems according to your individual requirements.

We provide transport companies in the passenger transport sector with a system for online ticket sales - also via smartphone - including business software tailored to their needs. This enables bus companies, for example, to offer their customers modern, simple booking options and thus optimize the utilization of their scheduled vehicles.

Fast and competent service is essential for long-term profitable customer relationships.  With our professional service module Helpdesk based on the CRM system CAS Genesis World, you can create support tickets, easily integrate employees into the support, document all work steps and provide all parties involved, including your customers, with clear and comprehensible information about the status, completion and costs of each ticket action. In this way, you increase the efficiency and quality of your support service and thereby increase customer satisfaction. Our WinLine/cop interface integrates the cop purchasing platform and the WinLine ERP system into a complete industry solution for IT system houses - for simple and fast purchasing and ordering processes. Your employees can, for example, access and order the desired items directly from Mesonic Winline ERP without changing programs. Once the order has been placed, the process can then be further processed in the ERP system's merchandise management system as usual.

We offer vehicle and equipment rental companies, property management companies, and leasing and rental service providers a solution for database-driven contract management, as well as needs-based modules for automatic and periodic invoicing, business process monitoring, and reporting, including BI functionality.