Microsoft Medialine Presence Hub

The call routing in your telecommunication system is based on the presence status of the users. Calls are therefore only routed to actually reachable users. When using two communication platforms, the presence status must also be synchronized and consistently displayed between these two platforms. The Medialine Presence Hub makes this seamlessly possible. Therefore, synchronize your Microsoft Teams presence status with that of your telecommunication system flawlessly and manufacturer-independently. The Medialine Presence Hub is a cloud service that seamlessly connects to your Microsoft Teams tenant.

The advantages of the Medialine Presence Hub

• Bidirectional presence status reconciliation towards Microsoft Teams and telecommunication system
• Aggregation of presence statuses of both systems
• Central SaaS solution
• No installation on the clients necessary
• Status changes received in real-time via notifications
• No polling of status information
• User-based licensing model independent of the total number of users
• Compatible with all telecommunication manufacturers