Microsoft Teams Contact Center
The Contact Center, including the switchboard workplace, is the ideal addition to your Microsoft Teams client! As a native integration, it enables smooth lead management and provides comprehensive coordination of your contacts.
- Visual Workflow Editor
- Live Dashboards
- IVRs
- Reporting
- Auto Attendants
- Call forwarding
- CRM, ERP, & Ticketing Tool Integration
- Opening hours
- Text-to-Speech function
- and much more.
