Managed Detection and Response (MDR) Service

Recognize and successfully fend off attacks

Cyber criminals never sleep and are constantly developing their attack scenarios. It is therefore crucial to have a comprehensive cyber security monitoring and defense team that can intervene at any time in the event of imminent danger.

Our MDR service is a tailor-made solution to strengthen your cyber security. Attacks on your network, servers or PCs are detected and mitigated immediately. We take on tasks such as

Proactively detecting and investigating potential threats and incidents
Using all available information to determine the extent and severity of threats
Applying suitable measures depending on the risk assessment of the threat
Initiate measures to stop, contain and eliminate threats
Provide specific advice to address the root cause of recurring incidents

Stage 1: Attack detection and reporting

This service begins with a thorough onboarding workshop in which our experts analyze your network and your specific requirements. We then implement powerful attack detection technology from leading manufacturer Sophos, which continuously monitors your systems and devices and identifies potential threats. You benefit from detailed activity reports that give you a comprehensive overview of the security of your infrastructure.

The integrated technology uses state-of-the-art techniques such as deep learning to detect even unknown malware and sophisticated attacks. In this first level of service, you get a robust security foundation and 2nd level support from our experienced team to ensure your business is protected against the latest cyber threats.

2nd level: active mitigation

The second level of the MDR service, offers a comprehensive security enhancement that significantly improves your capabilities in the fight against cyber threats. Here, our experts take a more active role to ensure your security. We can block endpoints if required to prevent the spread of threats and can block network connections on firewalls to protect your infrastructure. Our team will help you set up integration packs to optimize your security solutions and perform regular health checks to ensure the health of your endpoints.

A dedicated team analyzes and evaluates security events, identifies potential vulnerabilities and adjusts security policies on a quarterly basis to keep pace with the ever-evolving threat landscape. All accompanied by English and German speaking support.

3rd level: proactive threat defense

In the most comprehensive level of the MDR service, your cyber security landscape is preventively upgraded. Here we introduce Managed Application Control, a powerful feature that controls the execution of applications on your endpoints, minimizing the threat attack surface. We perform on-demand security scans to identify and remediate vulnerabilities. Our threat hunting team proactively scans your systems for potential threats, while root cause analysis helps to understand and resolve the causes of security incidents.

You also get the opportunity to reach out to our SOC team to help you navigate the complex world of cyber security. This level of expansion provides an unprecedented level of proactive security, making your organization a cybersecurity fortress that can withstand even the most sophisticated threats.

Your top benefits

24/7 cyber defense: Stop ransomware and other complex, manually controlled attacks with the help of a team of experts.
Rapid response and prevention: Cyber incidents are not only quickly and comprehensively mitigated: threats are detected and eliminated before they can become dangerous.
More expertise with more IT capacity: Benefit from more expertise - without more staff. Allow your internal IT staff to concentrate on your core business.
Maximize your cybersecurity ROI: Thanks to vendor-independent integration, you can fully exploit the potential of your existing cybersecurity solutions.
Equipped for today and tomorrow: secure better conditions for cyber insurance and always be on the safe side when it comes to guidelines.
Contact at eye level: With us, you don't just take a number, but receive direct support from our experts.

Advantages of the Managed Service

Minimal personnel costs and maximum control
Resource-saving use of in-house IT/security capacities
Specialists and best practices
Cooperation at eye level
Regular reports so that you are always informed

IT security from A to Z - our experts offer customized services for every requirement!

Medialine offers customers of all sizes security solutions that fit their needs, framework conditions and budgets. For customers with an increased need for security and safeguarding their business operations, our SOC & SIEM offering provides protection at the highest level.

Click here for our SIEM, SOC & CERT services!