CAS genesisWorld

Management

Relying on gut decisions in management can be uncertain. Instead, it's advisable to base decisions on well-founded forecasts. CAS genesisWorld, as a central CRM software, empowers you to actively, strategically, and proactively steer your company. Through transparent control, you can quickly gain real-time insights into numbers, data, and facts.

Sales

With CAS genesisWorld as your central CRM software, your sales team can leverage an effective tool for identifying potential opportunities, accelerating sales closures, and increasing revenue. Cover the entire sales cycle from lead generation to closure, and even in the after-sales area, recommend suitable products at the right time.

Marketing

To achieve successful lead generation, creativity and the right digital marketing tools are essential. CAS genesisWorld serves as your CRM software to ensure successful interaction with your prospects and customers. You have the ability to filter specific target audiences and optimize your marketing efforts.

Project Management

Whether it's customer projects involving external participants or collaborative tasks within your own team, with the right CRM software, you can intelligently plan and execute your projects. CAS genesisWorld supports you in providing all project participants with the necessary information crucial for the successful progression and completion of the project. Tasks, objectives, resources, budgets, risks, and milestones are transparently mapped, and the entire workflow is noticeably accelerated through helpful features.

Service & Support

For a perfect customer experience, handling complaints professionally is just as important as swift processing. As a smart CRM software, CAS genesisWorld supports your service and support team in the individual and speedy handling of tickets and serves as an information base for targeted and competent responses. You keep track of all complaints, ongoing support cases, and maintenance contracts. You respond quickly and professionally to customer inquiries, automate routine tasks, and strengthen your customers' trust.

Administration

Regardless of the requirements and structures in your organization, a scalable, future-proof CRM + AIA® solution adapts to your needs and grows with your business. With CAS genesisWorld, users, CRM managers, and administrators have the flexibility to customize interfaces, individual input aids, and central templates, allowing them to individually represent business relationships and processes. CAS genesisWorld enables you to establish uniform and consistent processes as well as personalized workflows.